Homeowners: Avoid These Roofing Scams

Don't get scammed on roof damage iStock

Hailstones can fall at speeds of 100 mph or faster—and your home’s roof will likely catch the brunt of a hailstorm. But even though your next-door neighbor’s roof may have to be replaced, yours won’t necessarily have experienced the same level of damage. That’s because a storm’s hailstones differ in size, shape and density, so damage can vary drastically between neighboring homes.

After a storm, check your siding—if it’s dented, your roof may be, too. And if you need to hire a roofer, be on the lookout for scammers. Every year, the Better Business Bureau fields hundreds of complaints about roofing contractors. Here are some signs that a roofer may be unscrupulous:

They solicit work right after a storm

Be wary of so-called “storm chasers”—companies and contractors that troll the streets of an affected area looking to prey on homeowners. Don’t get pressured into allowing anyone onto your roof.

They don’t have references or proper licenses

Get a business card, ask to contact recent customers, and verify that the roofer has all the required licensing. Check out the roofer at the Better Business Bureau website.

They ask for full payment in advance

A roofer with good intentions usually asks for partial payment when the contract is signed, and final payment when you are satisfied with the completed job.

They ask for your home insurance information

Don’t give out your policy number before you contact your insurer.

If you notice or suspect damage and have home insurance through AAA, call AAA to schedule an inspection. Your agent can provide the names and contact information of local, qualified professionals to do the repairs. Ultimately, the choice of roof contractor is entirely up to the policyholder.

Insurance underwritten by one of the following companies: Auto Club Insurance Association, MemberSelect Insurance Company, Auto Club Group Insurance Company, Auto Club Property-Casualty Insurance Company, Auto Club South Insurance Company, Auto Club Insurance Company of Florida, or non-affiliated insurance companies.

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